Bring the eSCAPe Protocol to Your Organization

I offer courses and workshops that introduce participants to a ground-breaking, innovative technique that empowers our beleaguered frontline workers with skills that de-escalate encounters with angry or panicky consumers and restore civil discourse in public places. Skilled frontline workers are costly to recruit and train. Organizations that introduce the eSCAPe Protocol can expect improved worker morale and a reduction in worker burnout and job turnover, The bottom line for your organization is a better bottom line.

The approach consists of a systematic set of interventions that foster social connection, give traumatically stressed people a sense of choice and control, anticipate what will happen next, and restore pre-frontal-cortex executive functioning.

Using an experiential approach to teaching the protocol, participants will become more effective in lowering the intensity of anger and panic experienced in stressful interactions with agitated people. Participants have reported greatly increased confidence and competence as they attempt to attend simultaneously to carrying out their work assignments while modulating the agitation of the person whom they are trying to assist.

I am happy to tailor a workshop or training that best suits your needs. Contact us to explore options for your organization.

eSCAPe is for Everyone

Obvious frontline workers

  • Police/Corrections/All Law Enforcement
  • Firefighters
  • EMTs and paramedics
  • Military police

Overlooked frontline workers

  • Government workers Post Office, DMV, Social Security, IRS, Parks, Sanitation, Health,
  • Restaurants: waitstaff, host/hostess, bussers, delivery
  • Schools: Teachers, aides, custodial, food service, security
  • Retail: Floor staff, restock, cashiers, security,
  • Hospitals: Medical and surgical staff, clerks, custodial, transporters, food service, volunteers,
  • Transportation: railway and bustations, airports
  • Childcare: Daycare, child safety, day camps
  • Telephone hot line and intake workers.
  • Supervisors of frontline workers

Types of training and costs

eSCAPe courses are tailored to your organization. Courses last a minimum of two hours. We recommend two two-hour sessions with a break in between.

Costs vary depending on the length of the training, number of participants and location of the training. Remote learning is offered.

Ready to get started with eSCAPe?

I would love to partner with you to bring the eSCAPe Protocol to your organization, business or learning institution.
Contact me today to set up an exploratory call. There is no charge for this initial call.